Seasonal Patient Services Coordinator (Evenings/Weekends)

MyEyeDr.; Chicago (IL); On-site; USD 21,000 - 34,000; Part time

Job summary

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to manage our front desk during check in/out and ensure a personalized patient experience.

Training will be provided for those new to the optical industry, and some weekend/evening shifts are required. You will handle front desk duties, scheduling, patient outreach, and coordination with doctors to create a seamless patient experience while supporting office staff.

Qualifications

• Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
• Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
• Flexible, nimble and agile mindset with the ability to wear multiple hats
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment
• Team player who is willing to collaborate to provide the best patient experience
• Computer Savvy with excellent oral and written communication skills
• Professional attitude and ability to problem solve and respond to patient service requests

Responsibilities

• Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
• Assist in appointment confirmations and patient outreach in partnership with Doctor availability
• Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
• Collaborate with doctor(s) and team members to provide seamless patient experience

Skills

Front desk experience

Reception or customer-facing

Administrative duties

Organized and multitask

Communication skills

Team player

Tools

Scheduling software

Desktop computer skills

Job description

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to manage our front desk during check in/out and ensure a personalized patient experience.

Training will be provided for those new to the optical industry, and some weekend/evening shifts are required. You will handle front desk duties, scheduling, patient outreach, and coordination with doctors to create a seamless patient experience while supporting office staff.