Seasonal Part-Time Patient Experience Coordinator

MyEyeDr; Georgetown Charter Township (MI); On-site; USD 17,000 - 28,000; Part time

Job summary

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to join our front desk team in Georgetown Charter Township, MI. You will learn the industry and help deliver a best-in-class patient experience through check-in/out, scheduling, and outreach.

This role reports to the Office General Manager, with some weekend and evening shifts required. Training and tools will be provided to support you in delivering high-quality vision care.

Qualifications

• Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks.
• Strong organizational skills with ability to prioritize multiple tasks under pressure.
• Friendly, patient-centric approach in a fast-paced environment.

Responsibilities

• Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience.
• Assist in appointment confirmations and patient outreach in partnership with Doctor availability.
• Be a multitasker by managing multiple phone lines, greeting patients and walk-ins, scheduling appointments and assisting office staff duties as needed.
• Collaborate with doctor(s) and team members to provide seamless patient experience.

Skills

Front desk experience

Customer service

Multitasking

Communication

Team player

Problem solving

Organization

Job description

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to join our front desk team in Georgetown Charter Township, MI. You will learn the industry and help deliver a best-in-class patient experience through check-in/out, scheduling, and outreach.

This role reports to the Office General Manager, with some weekend and evening shifts required. Training and tools will be provided to support you in delivering high-quality vision care.