Seasonal Front Desk Patient Services Coordinator (PT)

MyEyeDr.; Indianapolis (IN); On-site; USD 19,000 - 25,000; Part time

Job summary

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to support front desk operations, check-in/out, and patient experiences. Training will be provided to learn the vision care industry, ensuring a best-in-class experience for our patients.

The role reports to the Office General Manager and may require some weekend and evening shifts to meet patient needs. This position is based at our Indianapolis location as part of a collaborative team delivering exceptional care.

Qualifications

• Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
• Organized, can easily prioritize multiple tasks under pressure, while providing best in class service
• Flexible, nimble and agile mindset with the ability to wear multiple hats
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment
• Team player who is willing to collaborate to provide the best patient experience
• Computer Savvy with excellent oral and written communication skills
• Professional attitude and ability to problem solve and respond to patient service requests

Responsibilities

• Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
• Assist in appointment confirmations and patient outreach in partnership with Doctor availability
• Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
• Collaborate with doctor(s) and team members to provide seamless patient experience

Skills

Front desk experience

Customer service

Multitasking

Communication skills

Team player

Job description

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to support front desk operations, check-in/out, and patient experiences. Training will be provided to learn the vision care industry, ensuring a best-in-class experience for our patients.

The role reports to the Office General Manager and may require some weekend and evening shifts to meet patient needs. This position is based at our Indianapolis location as part of a collaborative team delivering exceptional care.