Seasonal Package Concierge

Building and Land Technology; Norwalk (CT); Presencial; USD 25 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive hourly pay

Seasonal position

Resumo da oferta

Building-and-Land-Technology in Norwalk, CT seeks an outgoing concierge for a seasonal position focused on superior customer service at a luxury residential building. The role involves greeting residents and guests, managing the front desk, and coordinating services to enhance resident experience.

You will handle move-in/move-out support, respond to inquiries promptly, and participate in safety and visitor registration procedures while maintaining a friendly and professional demeanor during the

Qualificações

• 1+ year of concierge or hospitality experience is desirable.
• Must deliver outstanding customer service and maintain professionalism.
• Strong interpersonal and communication skills are essential.
• Ability to set priorities, handle multiple tasks, and meet deadlines.

Responsabilidades

• Oversee front desk operations for the luxury residential building.
• Answer phone calls and resident inquiries promptly and professionally.
• Assist residents with move-in and move-out procedures.
• Warmly welcome residents, guests, and vendors; ensure proper visitor registration.
• Follow emergency key procedures and manage security protocols for access.
• Coordinate resident services including package handling, dry cleaning, event planning, and local directions.
• Perform additional clerical duties as assigned by supervisor.

Conhecimentos

Customer service

Communication

Multitasking

Formação académica

High school diploma or GED

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Concierge

Location: Norwalk, CT

Position Summary

BLT is seeking an outgoing, customer service focused individual who enjoys making a difference in people's lives. The Conciergeis a key member of the property management team. Plenty of opportunity to develop strong relationships and build your career! This is a seasonal position.

Description: The Concierge provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions as they relate to the maintenance and accessibility of the building.

Schedule: Monday-Friday Evening Shift

Duties and Responsibilities of the Concierge:

• Oversees the provision of all services at the front desk of the luxury residential building
• Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely manner
• Assists residents with move-in and move-out procedures.
• Warmly welcomes residents, guests, and vendors.Ensures thatall visitors have been properly registered.
• Adheres toemergency key procedures, manage key insurance policy, and control keyboard.
• Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls.
• Additional tasks and clerical duties as assigned by supervisor

Qualification and Requirements of the Concierge:

• 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role
• Must demonstrate commitment to deliver outstanding customer service
• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.
• Strong interpersonal and communication skills
• Proficient in Microsoft Office
• High school diploma or GED, College education preferred.
• Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol

Physical Requirements of the Concierge:

• Must be able to lift and carry packages over 25 lbs on a regular basis.
• Ability to stand, walk, bend, and reach throughout the shift.

Competitive Pay of $18-20/hr

BLT is an equal opportunity employer.Please note that this job description is intended to outline the general nature and key responsibilities of the role. It is not a comprehensive list, and duties may evolve over time based on business needs.