Seasonal Package Concierge

Building and Land Technology; Stamford (CT); Presencial; USD 25 000 - 28 000; Tempo parcial

Resumo da oferta

Building and Land Technology is seeking a Concierge in Stamford, CT. This seasonal position focuses on delivering outstanding customer service at the front desk of a luxury residential building.

The role emphasizes resident relations, visitor registration, and coordinating services such as packages and dry cleaning. The ideal candidate has 1+ year in concierge or 2+ years in hospitality, strong communication skills, and proficiency with Microsoft Office.

Qualificações

• 1+ year experience as a concierge, or 2+ years’ hospitality experience.
• Proven commitment to delivering outstanding customer service.
• Self-motivated and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.
• Strong interpersonal and communication skills.
• Proficient in Microsoft Office.

Responsabilidades

• Oversees the front desk services for a luxury residential building.
• Answers calls and resident inquiries professionally and promptly.
• Assists residents with move-in and move-out procedures.
• Welcomes residents, guests, and vendors; registers visitors.
• Manages emergency key procedures and key insurance policies.
• Coordinates resident services including package handling, dry cleaning, event planning.
• Performs additional clerical duties as assigned.

Conhecimentos

Customer service

Communication

Interpersonal skills

Multi-tasking

Microsoft Office

Formação académica

High school diploma or GED

College education

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Concierge

Location: Stamford, CT

Position Summary

BLT is seeking an outgoing, customer service focused individual who enjoys making a difference in people's lives. The Concierge is a key member of the property management team. Plenty of opportunity to develop strong relationships and build your career! This is a seasonal position.

Description

The Concierge provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions as they relate to the maintenance and accessibility of the building.

Schedule

Monday-Friday Evening Shift

Duties and Responsibilities of the Concierge

• Oversees the provision of all services at the front desk of the luxury residential building
• Promptly answers phone calls, requests, andconcerns, while responding to all resident inquiries in a professional andtimely manner
• Assists residents with move-in and move-out procedures.
• Warmly welcomes residents, guests, and vendors.Ensures thatall visitors have been properly registered.
• Adheres toemergency key procedures, manage key insurance policy, and control keyboard.
• Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls.
• Additional tasks and clerical duties as assigned by supervisor

Qualification and Requirements of the Concierge

• 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role
• Must demonstrate commitment to deliver outstanding customer service
• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.
• Strong interpersonal and communication skills
• Proficient in Microsoft Office
• High school diploma or GED, College education preferred.
• Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol

Physical Requirements of the Concierge

• Must be able to lift and carry packages over 25 lbs on a regular basis
• Ability to stand, walk, bend, and reach throughout the shift.

Competitive Pay of $18-20/hr

BLT is an equal opportunity employer.Please note that this job description is intended to outline the general nature and key responsibilities of the role. It is not a comprehensive list, and duties may evolve over time based on business needs.