Seasonal Package Concierge

Hyde Park Hospitality, LLC; Norwalk (CT); Presencial; USD 25 000 - 28 000; Tempo parcial

Resumo da oferta

BLT in Norwalk, CT is seeking an outgoing concierge to support luxury building residents with exceptional service. The role emphasizes front desk operations, guest registration, and coordinating resident services.

This seasonal position requires 1+ year concierge or 2+ years in hospitality, strong communication, proficiency in MS Office, and a high school diploma. Competitive pay and opportunities to build relationships.

Qualificações

• 1+ year concierge experience or 2+ years in hospitality
• Must demonstrate commitment to outstanding customer service
• Self-motivated and trustworthy with limited supervision
• Ability to set priorities, handle multiple tasks, and meet deadlines
• Strong interpersonal and communication skills
• Proficient in Microsoft Office
• High school diploma or GED; college education preferred
• Must be 21 years or older to handle alcohol packages

Responsabilidades

• Oversee front desk service in a luxury residential building
• Promptly answer calls, requests, and resident inquiries professionally
• Assist residents with move-in and move-out procedures
• Warmly welcome residents, guests, and vendors; ensure visitors are registered
• Follow emergency key procedures and manage key control
• Coordinate resident services including packages, dry cleaning, event planning, and directions
• Perform additional tasks as assigned by supervisor

Conhecimentos

Interpersonal skills

Communication skills

multitasking

Prioritization

Formação académica

High school diploma or GED

Ferramentas

Microsoft Office

Descrição da oferta de emprego

BLT is seeking an outgoing, customer service focused individual who enjoys making a difference in people's lives. The Concierge is a key member of the property management team. Plenty of opportunity to develop strong relationships and build your career! This is a seasonal position.

Location

Norwalk, CT

Description

The Concierge provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions as they relate to the maintenance and accessibility of the building.

Schedule

Monday-Friday Evening Shift

Duties and Responsibilities of the Concierge

• Oversees the provision of all services at the front desk of the luxury residential building
• Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely manner
• Assists residents with move-in and move-out procedures.
• Warmly welcomes residents, guests, and vendors. Ensures that all visitors have been properly registered.
• Adheres to emergency key procedures, manage key insurance policy, and control keyboard.
• Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls.
• Additional tasks and clerical duties as assigned by supervisor

Qualification and Requirements of the Concierge

• 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role
• Must demonstrate commitment to deliver outstanding customer service
• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.
• Strong interpersonal and communication skills
• Proficient in Microsoft Office
• High school diploma or GED, College education preferred.
• Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol

Physical Requirements of the Concierge

• Must be able to lift and carry packages over 25 lbs on a regular basis.
• Ability to stand, walk, bend, and reach throughout the shift.

Competitive Pay of $18-20/hr

BLT is an equal opportunity employer. Please note that this job description is intended to outline the general nature and key responsibilities of the role. It is not a comprehensive list, and duties may evolve over time based on business needs.