Seasonal Package Concierge

Building and Land Technology; Norwalk (CT); Presencial; USD 25 000 - 28 000; Tempo parcial

Resumo da oferta

Building and Land Technology in Norwalk, CT, is seeking an outgoing Concierge for a seasonal position. You will deliver superior customer service at the front desk, build strong resident relationships, and support move-in/move-out procedures. The role requires 1+ year in concierge or 2+ years in hospitality, strong communication, and Microsoft Office proficiency.

Schedule is Monday–Friday evenings; must be 21+ years old. Competitive pay of $18–$20/hr.

Qualificações

• 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role
• Must demonstrate commitment to deliver outstanding customer service
• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.
• Strong interpersonal and communication skills
• Proficient in Microsoft Office
• High school diploma or GED, College education preferred.
• Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol

Responsabilidades

• Oversees the front desk services for a luxury residential building.
• Answers phone calls, requests, and concerns, while responding to resident inquiries professionally and timely.
• Assists residents with move-in and move-out procedures.
• Welcomes residents, guests, and vendors; ensures visitors are properly registered.
• Adheres to emergency key procedures and key security policies.
• Provides and coordinates resident services including package handling, dry cleaning, event planning, and local directions.
• Additional tasks and clerical duties as assigned by supervisor

Conhecimentos

Customer service

Hospitality experience

Interpersonal communication

Multitasking

Formação académica

High school diploma or GED

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Concierge
Location: Norwalk, CT
Position Summary
BLT is seeking an outgoing, customer service focused individual who enjoys making a difference in people's lives. The Conciergeis a key member of the property management team. Plenty of opportunity to develop strong relationships and build your career! This is a seasonal position.

Description: The Concierge provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions as they relate to the maintenance and accessibility of the building.

Schedule: Monday-Friday Evening Shift

Duties and Responsibilities of the Concierge :

• Oversees the provision of all services at the front desk of the luxury residential building
• Promptly answers phone calls, requests, andconcerns, while responding to all resident inquiries in a professional andtimely manner
• Assists residents with move-in and move-out procedures.
• Warmly welcomes residents, guests, and vendors.Ensures thatall visitors have been properly registered.
• Adheres toemergency key procedures, manage key insurance policy, and control keyboard.
• Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls.
• Additional tasks and clerical duties as assigned by supervisor

Qualification and Requirements of the Concierge:

• 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role
• Must demonstrate commitment to deliver outstanding customer service
• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.
• Strong interpersonal and communication skills
• Proficient in Microsoft Office
• High school diploma or GED, College education preferred.
• Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol

Physical Requirements of the Concierge:

• Must be able to lift and carry packages over 25 lbs on a regular basis
• Ability to stand, walk, bend, and reach throughout the shift.

Competitive Pay of $18-20/hr

BLT is an equal opportunity employer.Please note that this job description is intended to outline the general nature and key responsibilities of the role. It is not a comprehensive list, and duties may evolve over time based on business needs.