Seasonal Package Concierge

Hyde Park Hospitality, LLC; Stamford (CT); On-site; USD 25,000 - 28,000; Full time

Job summary

Hyde Park Hospitality, LLC in Stamford, CT is seeking a friendly Concierge to provide exceptional resident services and maintain a welcoming front desk. This seasonal role emphasizes customer care and building strong relationships with residents, guests, and vendors.

The position supports a safe, efficient building operation with policy knowledge and high standards of service during an evening schedule, Monday through Friday.

Qualifications

• 1+ year experience as a concierge, or 2+ years in a hospitality role.
• Must demonstrate commitment to deliver outstanding customer service.
• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.

Responsibilities

• Oversees front desk services at the luxury residential building.
• Promptly answers phone calls, requests, and concerns, while responding to resident inquiries.
• Assists residents with move-in and move-out procedures.
• Welcomes residents, guests, and vendors; ensures visitors are registered.
• Adheres to emergency key procedures, manages key insurance policy, and controls keyboard.
• Provides and coordinates resident services including package handling, dry cleaning, event planning, local directions, and courtesy calls.
• Additional tasks and clerical duties as assigned by supervisor.

Skills

Customer service

Interpersonal skills

Communication skills

Time management

Multitasking

Education

High school diploma or GED

College education preferred

Tools

Microsoft Office

Job description

Position Summary

BLT is seeking an outgoing, customer service focused individual who enjoys making a difference in people's lives. The

Concierge

Location: Stamford, CT

Position Summary

BLT is seeking an outgoing, customer service focused individual who enjoys making a difference in people's lives. The Concierge is a key member of the property management team. Plenty of opportunity to develop strong relationships and build your career! This is a seasonal position.

Description: The Concierge provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions as they relate to the maintenance and accessibility of the building.

Schedule: Monday-Friday Evening Shift

Duties And Responsibilities Of The Concierge

• Oversees the provision of all services at the front desk of the luxury residential building
• Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely manner
• Assists residents with move-in and move-out procedures.
• Warmly welcomes residents, guests, and vendors. Ensures that all visitors have been properly registered.
• Adheres to emergency key procedures, manage key insurance policy, and control keyboard.
• Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls.
• Additional tasks and clerical duties as assigned by supervisor

Qualification And Requirements Of The Concierge

• 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role
• Must demonstrate commitment to deliver outstanding customer service
• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.
• Strong interpersonal and communication skills
• Proficient in Microsoft Office
• High school diploma or GED, College education preferred.
• Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol

Physical Requirements Of The Concierge

• Must be able to lift and carry packages over 25 lbs on a regular basis.
• Ability to stand, walk, bend, and reach throughout the shift.

Competitive Pay of $18-20/hr

BLT is an equal opportunity employer. Please note that this job description is intended to outline the general nature and key responsibilities of the role. It is not a comprehensive list, and duties may evolve over time based on business needs.