Concierge - Part Time, Weekends

Building and Land Technology; Norwalk (CT); On-site; USD 20,664 - 27,552; Part time

Job summary

A property management company is seeking a part-time Concierge in Norwalk to provide exceptional customer service. Role includes overseeing front desk services, assisting residents, and managing inquiries. Requires 1+ year concierge experience or 2+ years in hospitality, strong interpersonal skills, and a commitment to service excellence. Ideal for self-motivated individuals with a customer-first mentality.

Qualifications

• 1+ year experience as a concierge or 2+ years in hospitality role.
• Strong commitment to outstanding customer service.
• Ability to set priorities and handle multiple tasks.
• Must be 21 years or older.

Responsibilities

• Oversee services at the front desk of the luxury residential building.
• Answer phone calls and resident inquiries promptly.
• Assist residents with move-in and move-out.
• Manage emergency key procedures and access.

Skills

Customer service

Interpersonal skills

Communication skills

Self-motivated

Microsoft Office proficiency

Education

High school diploma or GED

College education preferred

Job description

Join to apply for the Concierge - Part Time, Weekends role at Building and Land Technology

BLT is seeking an outgoing, customer service focused individual who enjoys making a difference in people's lives. The Concierge is a key member of the property management team. Plenty of opportunity to develop strong relationships and build your career! This is a part-time position located in Norwalk.

Description: The Concierge provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions related to the maintenance and accessibility of the building.

Duties and Responsibilities of the Concierge :

• Oversees the provision of all services at the front desk of the luxury residential building
• Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely manner
• Assists residents with move-in and move-out procedures
• Warmly welcomes residents, guests, and vendors. Ensures that all visitors have been properly registered
• Adheres to emergency key procedures, manages key insurance policy, and controls keyboard access
• Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls
• Performs additional tasks and clerical duties as assigned by supervisor
• We have 2 shifts available: 12:00pm - 8:30pm and 2:30pm - 11:00pm

Qualifications and Requirements of the Concierge:

• 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role
• Must demonstrate commitment to deliver outstanding customer service
• Self-motivated, trustworthy, and able to work with limited supervision
• Ability to set priorities, handle multiple tasks, and meet deadlines
• Strong interpersonal and communication skills
• Proficient in Microsoft Office
• High school diploma or GED, college education preferred
• Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol

Physical Requirements of the Concierge:

• Must be able to lift and carry packages over 25 lbs regularly
• Ability to stand, walk, bend, and reach throughout the shift

BLT is an equal opportunity employer

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales, General Business, and Education

Industries

• Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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