Concierge - Part Time Weekends

Building-and-Land-Technology; Stamford (CT); Presencial; USD 25 000 - 28 000; Tempo parcial

Resumo da oferta

Building-and-Land-Technology is seeking a friendly Concierge in Stamford, CT. The role focuses on exceptional customer service at the front desk of a luxury residential building, with responsibilities spanning resident inquiries, move-in/out assistance, and coordinating services such as packages, dry cleaning, and events.

The position requires 1+ year in concierge or 2+ years in hospitality, strong communication skills, and proficiency in Microsoft Office.

Qualificações

• 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role.
• Must demonstrate commitment to deliver outstanding customer service.
• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.
• Strong interpersonal and communication skills.
• Proficient in Microsoft Office.
• High school diploma or GED, College education preferred.
• Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol

Responsabilidades

• Oversees the provision of all services at the front desk of the luxury residential building
• Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely manner
• Assists residents with move-in and move-out procedures.
• Warmly welcomes residents, guests, and vendors. Ensures that all visitors have been properly registered.
• Adheres to emergency key procedures, manage key insurance policy, and control keyboard.
• Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls.
• Additional tasks and clerical duties as assigned by supervisor

Conhecimentos

Customer service

Communication skills

Multi-tasking

Interpersonal skills

Formação académica

High school diploma or GED

College education preferred

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Concierge

Location: Stamford, CT

Position Overview

BLT is seeking an outgoing, customer service focused individual who enjoys making a difference in people's lives. The Conciergeis a key member of the property management team. Plenty of opportunity to develop strong relationships and build your career! This is a part-time position.

Description: The Concierge provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions as they relate to the maintenance and accessibility of the building.

Schedule: Saturday and Sunday 2:30pm-11:00pm

Duties and Responsibilities of the Concierge

• Oversees the provision of all services at the front desk of the luxury residential building
• Promptly answers phone calls, requests, andconcerns, while responding to all resident inquiries in a professional andtimely manner
• Assists residents with move-in and move-out procedures.
• Warmly welcomes residents, guests, and vendors.Ensures thatall visitors have been properly registered.
• Adheres toemergency key procedures, manage key insurance policy, and control keyboard.
• Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls.
• Additional tasks and clerical duties as assigned by supervisor

Qualification and Requirements of the Concierge

• 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role
• Must demonstrate commitment to deliver outstanding customer service
• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.
• Strong interpersonal and communication skills
• Proficient in Microsoft Office
• High school diploma or GED, College education preferred.
• Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol

Physical Requirements of the Concierge

• Must be able to lift and carry packages over 25 lbs on a regular basis.
• Ability to stand, walk, bend, and reach throughout the shift.

Competitive pay of $18-20/hr

BLT is an equal opportunity employer. Please note that this job description is intended to outline the general nature and key responsibilities of the role. It is not a comprehensive list, and duties may evolve over time based on business needs.