Seasonal Luxury Sales Associate

Tapestry (Coach/Kate Spade); Oakbrook Terrace (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Coach is seeking a Sales Associate in Oak Brook Terrace, IL to provide elevated luxury service and drive store sales. You will engage clients with personalized styling, manage daily store operations, and leverage POS tools to capture data for CRM-driven follow-ups.

You will build lasting client relationships, meet personal and team KPIs, and participate in brand initiatives while staying energetic and professional on the sales floor.

Qualifications

• 1+ years of luxury retail sales experience.
• Experience with POS operation and basic tech (iPad, Mobile POS).
• Strong English proficiency.
• Ability to work nights, weekends, peak season.
• Luxury retail background, social media savvy, live-stream/video demos (preferred).
• Adaptable to a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador with styling advice.
• Build lasting client relationships and drive repeat business.
• Drive sales through cross-selling and upselling.
• Utilize mobile POS and clienteling tools to capture data.
• Develop and execute personal sales plans; meet KPIs.
• Source new customers and follow up to close sales.
• Maintain a clean, stocked, and organized sales floor.
• Process transactions; support inventory and visual merchandising.
• Collaborate with team; participate in trainings and initiatives.

Skills

Luxury retail experience

Clienteling and data acquisition

Social media savvy

Live-stream shopping/video demos

English proficiency

Fast-paced environment

Fashion trend awareness

Tools

POS system

Mobile POS

iPad/laptop familiarity

Job description

Coach is seeking a Sales Associate in Oak Brook Terrace, IL to provide elevated luxury service and drive store sales. You will engage clients with personalized styling, manage daily store operations, and leverage POS tools to capture data for CRM-driven follow-ups.

You will build lasting client relationships, meet personal and team KPIs, and participate in brand initiatives while staying energetic and professional on the sales floor.