Seasonal Luxury Client Advisor | Elevate Experiences

Loro Piana; New York (NY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Healthcare

Fertility support

Adoption and surrogacy assistance

Tuition reimbursement

Mental health support

Job summary

Loro Piana is seeking a Seasonal Client Advisor to join our New York store. As a client advisor, you will drive sales growth and deliver exceptional service to our discerning clients, reflecting our luxury standards and commitment to craftsmanship.

You will build lasting client relationships, develop in-depth product knowledge, and collaborate with the team to ensure a seamless shopping experience while maintaining visual merchandising and store guidelines.

Qualifications

• 3+ years of sales experience, preferably in a luxury retail environment.
• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent customer service, teamwork, and problem-solving skills.
• General knowledge of sales, operations, and inventory.
• Ability to lift and move up to 40 pounds.

Responsibilities

• Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
• Develop and incorporate comprehensive product knowledge to facilitate the sales process.
• Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.
• Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
• Collect and update client information to enhance future interactions and tailor services to individual preferences.
• Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
• Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
• Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
• Identify key opportunities for optimizing sales growth and operational efficiencies.
• Role model company values

Skills

Sales experience

Customer service

Teamwork

Problem-solving

Physical ability

Tools

Microsoft Office

SAP

Job description

Loro Piana is seeking a Seasonal Client Advisor to join our New York store. As a client advisor, you will drive sales growth and deliver exceptional service to our discerning clients, reflecting our luxury standards and commitment to craftsmanship.

You will build lasting client relationships, develop in-depth product knowledge, and collaborate with the team to ensure a seamless shopping experience while maintaining visual merchandising and store guidelines.