Luxury Client Advisor — Elevate Service & Sales

Inside Lvmh; New York (NY); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K match

Product discount

LVMH discounts

Headspace mental health support

Job summary

Loro Piana is seeking a Client Advisor in New York to drive sales growth and deliver exceptional service. You will build client relationships, curate elevated shopping experiences, and contribute to key business objectives through product knowledge and personalized assistance.

With 3+ years in luxury retail, you will collaborate across teams, maintain displays, and follow up on purchases to enhance future interactions and drive ongoing sales success.

Qualifications

• 3+ years of sales experience, preferably in luxury retail.
• Proficient in Microsoft Office and SAP.
• Excellent customer service, teamwork and problem-solving skills.
• General knowledge of sales, operations and inventory.
• Ability to lift and move up to 40 pounds.

Responsibilities

• Exceed personal sales goals and drive growth in a team setting while upholding standards.
• Develop comprehensive product knowledge to facilitate the sales process.
• Collaborate with team members for a seamless shopping experience.
• Cultivate and maintain relationships with clients with after-sales support.
• Collect and update client information to tailor future interactions.
• Engage with clients to promote products and drive sales.
• Oversee maintenance of store displays per visual guidelines.
• Collaborate with leadership to boost sales performance.
• Identify opportunities to optimize sales growth and store operations.

Skills

Sales experience

Microsoft Office

SAP

Customer service

Teamwork

Problem-solving

Sales knowledge

Operations knowledge

Inventory

Heavy lifting

Job description

Loro Piana is seeking a Client Advisor in New York to drive sales growth and deliver exceptional service. You will build client relationships, curate elevated shopping experiences, and contribute to key business objectives through product knowledge and personalized assistance.

With 3+ years in luxury retail, you will collaborate across teams, maintain displays, and follow up on purchases to enhance future interactions and drive ongoing sales success.