Seasonal Luxury Client Advisor

LVMH Group; New York (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Healthcare

Fertility support

Adoption and surrogacy

Tuition reimbursement

Mental health support

Job summary

Loro Piana, a leading luxury maison within the LVMH group, is seeking a Seasonal Client Advisor for our New York store. You will drive sales growth while delivering exceptional service to our clients, building lasting relationships and curating elevated shopping experiences in a fast-paced luxury environment.

Key duties include maintaining product knowledge, ensuring a seamless in-store experience, and collaborating with the team to achieve store objectives.

Qualifications

• 3+ years of sales experience, preferably in a luxury retail environment.
• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent customer service, teamwork, and problem-solving skills.
• General knowledge of sales, operations, and inventory.
• Ability to lift and move up to 40 pounds.

Responsibilities

• Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
• Develop and incorporate comprehensive product knowledge to facilitate the sales process.
• Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.
• Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
• Collect and update client information to enhance future interactions and tailor services to individual preferences.
• Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
• Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
• Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
• Identify key opportunities for optimizing sales growth and operational efficiencies.

Skills

Sales experience

Luxury retail

Teamwork

Customer service

Problem solving

Physical stamina

MS Office

SAP

Tools

Microsoft Office

SAP

Job description

Loro Piana, a leading luxury maison within the LVMH group, is seeking a Seasonal Client Advisor for our New York store. You will drive sales growth while delivering exceptional service to our clients, building lasting relationships and curating elevated shopping experiences in a fast-paced luxury environment.

Key duties include maintaining product knowledge, ensuring a seamless in-store experience, and collaborating with the team to achieve store objectives.