Seasonal Luxury Client Advisor — Elevate Bespoke Service

Loro Piana; Beverly Hills (CA); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Healthcare

Fertility support

Adoption and surrogacy

Tuition reimbursement

Mental health support

Job summary

Loro Piana is seeking a Seasonal Client Advisor in Beverly Hills to support store sales and deliver exceptional luxury service. You will build enduring client relationships, share in-depth product knowledge, and participate in creating elevated shopping experiences that align with the brand’s standards.

You will collaborate with teammates to achieve sales goals, maintain visual displays, and ensure a seamless client journey from greeting to after-sales follow-up.

Qualifications

• 3+ years of sales experience, preferably in a luxury retail environment.
• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent customer service, teamwork, and problem-solving skills.
• General knowledge of sales, operations, and inventory.
• Ability to lift and move up to 40 pounds.

Responsibilities

• Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
• Develop and incorporate comprehensive product knowledge to facilitate the sales process.
• Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.
• Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
• Collect and update client information to enhance future interactions and tailor services to individual preferences.
• Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
• Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
• Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
• Identify key opportunities for optimizing sales growth and operational efficiencies.
• Role model company values

Skills

Luxury retail sales

Microsoft Office

SAP

Customer service

Teamwork

Problem-solving

Inventory knowledge

Lifting 40 lbs

Tools

Microsoft Office

SAP

Job description

Loro Piana is seeking a Seasonal Client Advisor in Beverly Hills to support store sales and deliver exceptional luxury service. You will build enduring client relationships, share in-depth product knowledge, and participate in creating elevated shopping experiences that align with the brand’s standards.

You will collaborate with teammates to achieve sales goals, maintain visual displays, and ensure a seamless client journey from greeting to after-sales follow-up.