Luxury Client Advisor: Elevate Sales & VIP Service

Loro Piana; Santa Barbara (CA); Presencial; USD 34.000 - 39.000; Jornada completa

Descripción de la vacante

Loro Piana is seeking a Client Advisor in Santa Barbara to deliver exceptional service and drive sales growth within a luxury retail environment. You will build lasting client relationships, curate elevated shopping experiences, and contribute to key business objectives.

In this role you will develop product knowledge, collaborate with the team, and manage client data to personalize service. The position emphasizes selling skills and operational excellence in-store.

Formación

• 2+ years of sales or sales support experience in luxury retail preferred.
• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent attention to detail, customer service, and teamwork skills.
• General knowledge of sales, operations, and inventory.
• Ability to lift and move up to 40 pounds.

Responsabilidades

• Exceed personal sales goals and drive growth in a team setting while upholding Loro Piana standards.
• Develop and incorporate comprehensive product knowledge to facilitate the sales process.
• Collaborate with team members to ensure a seamless shopping experience for clients and contribute to store success.
• Cultivate and maintain strong client relationships by following up on purchases and providing after-sales support.
• Collect and update client information to enhance future interactions and tailor services.
• Actively engage with clients to promote products and drive sales growth.
• Oversee maintenance of store displays to align with visual merchandising guidelines.
• Collaborate with store leadership to execute action plans to boost sales performance.
• Identify opportunities for optimizing sales growth and operational efficiencies.

Conocimientos

Attention to detail

Customer service

Teamwork

Herramientas

Microsoft Office

SAP

Descripción del empleo

Loro Piana is seeking a Client Advisor in Santa Barbara to deliver exceptional service and drive sales growth within a luxury retail environment. You will build lasting client relationships, curate elevated shopping experiences, and contribute to key business objectives.

In this role you will develop product knowledge, collaborate with the team, and manage client data to personalize service. The position emphasizes selling skills and operational excellence in-store.