Seasonal Client Concierge & Office Receptionist

H&R Block, Inc.; Weston (WV); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Weston, WV is seeking a seasonal Client Service Professional / Receptionist to be the friendly first impression for every client. You will greet clients, answer calls, schedule appointments, and help with check-in and document handling.

This in-person role supports tax professionals, keeps the office organized, and offers training and potential growth into tax preparation or leadership. Availability for evenings and weekends during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).

Responsibilities

• Greet clients warmly and be the welcoming face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal communication

Multitasking

Detail oriented

Team collaboration

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Weston, WV is seeking a seasonal Client Service Professional / Receptionist to be the friendly first impression for every client. You will greet clients, answer calls, schedule appointments, and help with check-in and document handling.

This in-person role supports tax professionals, keeps the office organized, and offers training and potential growth into tax preparation or leadership. Availability for evenings and weekends during tax season is required.