Client Concierge & Receptionist — Tax Season, In-Person

H&R Block, Inc.; Weirton (WV); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Benefits

Career growth

Job summary

H&R Block in Weirton, WV is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in, and support daily office operations in person. You'll coordinate with tax professionals and help maintain a professional client experience during the busy tax season.

This role offers in-person work, requires strong communication, multitasking, and availability evenings/weekends.

Qualifications

• Experience in fast-paced, client-facing roles.
• Strong interpersonal and communication skills.
• Ability to multitask and prioritize throughout the day.
• Strong organizational skills with attention to detail.
• Proficiency with Microsoft Office and scheduling tools.

Responsibilities

• Greet clients and serve as the first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and document intake.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Basic computer skills

Evenings/weekends availability

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Weirton, WV is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in, and support daily office operations in person. You'll coordinate with tax professionals and help maintain a professional client experience during the busy tax season.

This role offers in-person work, requires strong communication, multitasking, and availability evenings/weekends.