Seasonal In-Office Client Service Specialist

H&R Block, Inc.; Dayton (OH); On-site; USD 21,000 - 26,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist in Dayton, OH. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This is an in-person role and offers a stepping stone into tax preparation or office leadership with training provided. You will handle check-ins, organize documents, and maintain a welcoming, professional environment while protecting client information.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and teamwork skills.
• Ability to multitask and manage priorities.
• Attention to detail and follow-through.
• Comfort with basic computer tools and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal communication

Multitasking

Organizational skills

Customer service

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist in Dayton, OH. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This is an in-person role and offers a stepping stone into tax preparation or office leadership with training provided. You will handle check-ins, organize documents, and maintain a welcoming, professional environment while protecting client information.