Seasonal In-Office Client Concierge & Receptionist

H&R Block, Inc.; The Woodlands (TX); On-site; USD 19,000 - 29,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients in our The Woodlands office.

You’ll manage client scheduling, support daily office operations, and work with tax professionals. This in-person role offers training and the potential to advance into tax preparation or office leadership, with evening and weekend shifts during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Able to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Familiarity with basic computer programs (Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal skills

Multitasking

Attention to detail

Team collaboration

Communication skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients in our The Woodlands office.

You’ll manage client scheduling, support daily office operations, and work with tax professionals. This in-person role offers training and the potential to advance into tax preparation or office leadership, with evening and weekend shifts during tax season.