Seasonal Client Concierge — In-Office

H&R Block, Inc.; Houston (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

None

Job summary

H&R Block is hiring a seasonal Client Service Professional / Receptionist in Houston to be the warm, face of the office and manage daily client interactions.

You will greet clients, schedule appointments, and help route requests to the right tax professional while handling confidential information with care. This in-person role supports the office team during tax season and offers a pathway to growth within the firm.

Qualifications

• Experience in fast-paced, client-centric settings.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Excellent organizational skills with attention to detail.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with appropriate tax professionals.
• Manage check-in and intake, including document scanning and organization.
• Maintain tidy office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information Confidentially.

Skills

Fast-paced environment experience

Interpersonal and communication skills

Multitasking

Organizational skills

Comfort with basic computer tools

Education

High school diploma or GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block is hiring a seasonal Client Service Professional / Receptionist in Houston to be the warm, face of the office and manage daily client interactions.

You will greet clients, schedule appointments, and help route requests to the right tax professional while handling confidential information with care. This in-person role supports the office team during tax season and offers a pathway to growth within the firm.