Seasonal Client Concierge & Receptionist (Tax Season)

H&R Block, Inc.; Chatham (NJ); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

401(k) plan

Medical coverage

Associate discount program

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will be the first impression in the office and help connect clients with the right tax professional. This role offers training and growth opportunities into tax preparation or office leadership, with evening and weekend shifts during tax season and a collaborative team environment that emphasizes confidentiality and

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Proficiency with Microsoft Office, Teams and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client-centered service

Interpersonal communication

Multitasking

Organizational skills

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will be the first impression in the office and help connect clients with the right tax professional. This role offers training and growth opportunities into tax preparation or office leadership, with evening and weekend shifts during tax season and a collaborative team environment that emphasizes confidentiality and