In-Office Client Concierge & Receptionist - Tax Season

H&R Block, Inc.

Torrington (WY)

On-site

USD 21,000 - 29,000

Part time

2 days ago

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Benefits offered by this job

Competitive pay

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage daily office tasks in person. You will greet clients, handle check-in, call answering, scheduling, and pairing clients with the right tax professional, while keeping conversations and documents confidential.

This role offers opportunities to learn tax preparation basics and potentially advance into office leadership. Evening and weekend availability is required during tax season.

Qualifications

Experience in a fast-paced, client-centric environment.
Strong communication and teamwork abilities.
Ability to multitask and manage priorities.
Attention to detail and follow-through.
Familiarity with basic computer tools.

Responsibilities

Greet clients warmly and be the face of the office.
Answer phones, schedule appointments, match clients with tax professionals.
Manage client check-in and intake, scanning and organizing documents.
Maintain office organization and cleanliness for a professional experience.
Collaborate with tax professionals to ensure smooth daily operations.
Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Multitasking

Office software

Evenings/weekends availability

Education

HS Diploma/GED

Tools

MS Office

Teams

Scheduling systems

Job description

This role offers opportunities to learn tax preparation basics and potentially advance into office leadership. Evening and weekend availability is required during tax season.

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