Seasonal Client Concierge — In-Office Reception

H&R Block, Inc.; Roosevelt (UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, answer phones, and schedule appointments in a busy office. You will collaborate with tax professionals to ensure a smooth, welcoming client experience and support daily operations during tax season.

Ideal candidates have strong communication, multitasking, and computer skills, with availability to work evenings and weekends.

Qualifications

• > Experience in fast-paced, client-centric environment.
• > Strong interpersonal and communication skills.
• > Ability to multitask and manage priorities.
• > Attention to detail and organization.

Responsibilities

• Greet clients and be the face of the office
• Answer phones, schedule appointments, match clients with tax professionals
• Manage check-in and intake, including scanning documents
• Maintain office organization and cleanliness for a professional experience
• Collaborate with tax professionals to ensure smooth daily operations
• Handle sensitive client information with confidentiality and care

Skills

Customer service

Communication

Multitasking

Office software

Team collaboration

Confidentiality

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling systems/Teams

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, answer phones, and schedule appointments in a busy office. You will collaborate with tax professionals to ensure a smooth, welcoming client experience and support daily operations during tax season.

Ideal candidates have strong communication, multitasking, and computer skills, with availability to work evenings and weekends.