In-Office Client Concierge & Receptionist

H&R Block, Inc.; Blytheville (AR); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Life-work balance support

Job summary

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to ensure a smooth client experience and maintain confidentiality in handling sensitive information.

This in-person role requires strong interpersonal skills, multitasking ability, and availability for tax season evenings and weekends. Prior experience in customer service or hospitality is valued.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills with the team.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phones, schedule appointments, and route clients to the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure daily operations run smoothly.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Confidentiality

Office software

Scheduling

Education

High school diploma / GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to ensure a smooth client experience and maintain confidentiality in handling sensitive information.

This in-person role requires strong interpersonal skills, multitasking ability, and availability for tax season evenings and weekends. Prior experience in customer service or hospitality is valued.