Seasonal Guest Experience Leader

Lululemon Athletica; Wellesley (MA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health and dental benefits

Paid time off

401(k) retirement plan matching

Parental top-up

Development courses

Mentorship programs

Job summary

lululemon in Wellesley, MA, seeks a Seasonal Guest Experience Lead to drive an exceptional guest experience and educate guests on our products. The role places you on the store leadership team, with responsibilities for meeting daily sales targets and supervising on the floor as needed.

You will participate in hiring, coach and mentor teammates, and monitor store metrics to motivate the team and ensure smooth operations during shifts.

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.
• Education: High school diploma/GED/equivalent, or above.

Responsibilities

• Lead from the floor to establish an exceptional guest experience.
• Provide technical product education to guests and coach team members.
• Open/close the store and ensure operational readiness during shifts.
• Review daily business data to track progress toward sales goals.
• Participate in hiring, onboarding, and training of team members.

Skills

Retail experience

Leadership

Customer service

Education

High school diploma or GED

Job description

lululemon in Wellesley, MA, seeks a Seasonal Guest Experience Lead to drive an exceptional guest experience and educate guests on our products. The role places you on the store leadership team, with responsibilities for meeting daily sales targets and supervising on the floor as needed.

You will participate in hiring, coach and mentor teammates, and monitor store metrics to motivate the team and ensure smooth operations during shifts.