Seasonal Guest Experience Lead: Elevate In-Store Impact

lululemon; McAllen (TX); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discount

Fitness classes

Mentorship programs

Development courses

Job summary

lululemon is seeking a Guest Experience Lead to ensure a quality in-store experience by delivering technical product education and leading the floor as Supervisor on Duty. You will drive store performance through guest engagement and daily sales targets, while contributing to team performance evaluations and hiring decisions.

The role requires 1 year of retail or customer experience and some leadership or mentoring experience, with shifts including mornings, evenings, weekends, and holidays.

Qualifications

• 1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
• Some experience in leading, mentoring, or delegating with others

Responsibilities

• Lead from the floor to deliver an exceptional guest experience.
• Provide technical product education and articulate value of the product and brand.
• Assist in hiring decisions, coaching, and on‑duty supervision when on the floor.

Skills

Retail experience

Leadership

Customer service

Communication

Education

HS diploma/GED

Job description

lululemon is seeking a Guest Experience Lead to ensure a quality in-store experience by delivering technical product education and leading the floor as Supervisor on Duty. You will drive store performance through guest engagement and daily sales targets, while contributing to team performance evaluations and hiring decisions.

The role requires 1 year of retail or customer experience and some leadership or mentoring experience, with shifts including mornings, evenings, weekends, and holidays.