Seasonal Fulfillment & Guest Experience Associate

Macy's, Inc.; Natick (MA); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Merchandise discounts

Incentives

Annual merit review

Employee Assistance Program

401(k) match

Paid time off

Résumé du poste

Macy’s, Inc. is seeking a Fulfillment Colleague to help deliver a seamless omni-channel shopping experience. You will assist customers on the floor, pack and ship online orders, and support in-store and curbside pickup with hospitality and accuracy.

The role emphasizes attention to detail, teamwork, and operational excellence to drive sales and customer loyalty in a dynamic store environment. Full-time schedules include weekend shifts.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced retail environment.
• Willingness to work weekends and holidays.

Responsabilités

• Assist customers on the sales floor with a friendly, helpful attitude.
• Pack and ship online orders, and support curbside pickup when needed.
• Restock, organize stockroom, and keep the floor and fitting rooms tidy.
• Close out orders and ensure accurate checkout and POS transactions.

Connaissances

Customer service

Communication

Teamwork

Flexibility

Sales oriented

Outils

POS system

Cash register

Inventory software

Handheld devices

Description du poste

Macy’s, Inc. is seeking a Fulfillment Colleague to help deliver a seamless omni-channel shopping experience. You will assist customers on the floor, pack and ship online orders, and support in-store and curbside pickup with hospitality and accuracy.

The role emphasizes attention to detail, teamwork, and operational excellence to drive sales and customer loyalty in a dynamic store environment. Full-time schedules include weekend shifts.