Seasonal Fulfillment & Guest Experience Associate

Macy's, Inc.; San Jose (CA); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Résumé du poste

Macy’s, Inc. is hiring a Fulfillment Colleague to blend sales floor engagement with back-of-house duties. You will select merchandise, pack and ship online orders, and assist with in-store and curbside pickup while delivering friendly service.

You will greet customers, resolve issues, and work with team members to ensure smooth operations, accurate orders, and core loyalty benefits are communicated. This role emphasizes hospitality and operational excellence across shifts.

Qualifications

• Ability to communicate with customers and coworkers in English
• Willingness to work flexible days, evenings, weekends, and holidays
• Ability to meet daily sales goals and contribute to store success
• Comfort with handling merchandise, packing and shipping online orders

Responsabilités

• Assist omni-channel customers with in-store and online orders
• Select merchandise, pack and ship online orders with care
• Support curbside pickup, returns, and pickup processes
• Greet customers with genuine hospitality and resolve issues professionally
• Maintain clean, organized selling floor and stockroom
• Promote Macy's loyalty benefits and services

Connaissances

Flexibility

Customer service

Effective communication

Team collaboration

Goal-oriented

Outils

Cash register

Handheld devices

Description du poste

Macy’s, Inc. is hiring a Fulfillment Colleague to blend sales floor engagement with back-of-house duties. You will select merchandise, pack and ship online orders, and assist with in-store and curbside pickup while delivering friendly service.

You will greet customers, resolve issues, and work with team members to ensure smooth operations, accurate orders, and core loyalty benefits are communicated. This role emphasizes hospitality and operational excellence across shifts.