Seasonal Fulfillment Specialist - On-Floor & Online Orders

Macy's, Inc.; Waldorf (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s is seeking a Fulfillment Colleague to blend on-floor service with back-of-house fulfilment—select merchandise, pack and ship online orders, help with in-store and curbside pickup, and greet customers with genuine hospitality.

You’ll respond to issues professionally, keep the stockroom organized, support merchandise moves, and aim to finish strong by promoting loyalty benefits and delivering outstanding service every day.

Qualifications

• Friendly, customer-focused demeanor and professional communication.
• Ability to engage customers and promote loyalty benefits.
• Willingness to meet daily sales goals and collaborate with team.

Responsibilities

• Greet customers with genuine hospitality and assist on the sales floor.
• Fulfill online orders: pick, pack, and ship with care.
• Assist with in-store and curbside pickup and inventory stockroom tasks.
• Promote Macy's loyalty program and complete transactions with accuracy.

Skills

Customer service

Communication

Teamwork

Sales goals

Adaptability

Tools

POS system

Handheld device

Cash register

Job description

Macy’s is seeking a Fulfillment Colleague to blend on-floor service with back-of-house fulfilment—select merchandise, pack and ship online orders, help with in-store and curbside pickup, and greet customers with genuine hospitality.

You’ll respond to issues professionally, keep the stockroom organized, support merchandise moves, and aim to finish strong by promoting loyalty benefits and delivering outstanding service every day.