Omni-Channel Fulfillment Specialist

Macy's, Inc.; Schaumburg (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Macy's is seeking a Fulfillment Colleague to deliver seamless omni-channel service. You will pick merchandise, pack and ship online orders, and assist with in-store and curbside pickup while engaging customers with genuine hospitality.

Join a collaborative team focused on accuracy, speed, and exceptional service. Full-time schedules include weekends and varied hours; you will help drive sales and store success through teamwork and attentive operations.

Qualifications

• Experience delivering friendly, helpful service to customers.
• Ability to read and follow store policies.
• Willingness to work varied shifts including weekends.

Responsibilities

• Assist with online order fulfillment, packing and shipping.
• Support in-store and curbside pickup with accuracy.
• Greet customers and resolve issues with professionalism.
• Maintain organized stockroom and selling floor.
• Collaborate with teammates to meet daily goals.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Macy's is seeking a Fulfillment Colleague to deliver seamless omni-channel service. You will pick merchandise, pack and ship online orders, and assist with in-store and curbside pickup while engaging customers with genuine hospitality.

Join a collaborative team focused on accuracy, speed, and exceptional service. Full-time schedules include weekends and varied hours; you will help drive sales and store success through teamwork and attentive operations.