Seasonal Fulfillment & Customer Experience Associate

Macy's, Inc.; Peabody (MA); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Zusammenfassung

Macy’s is hiring a Fulfillment Colleague in our store. You will blend floor engagement with back-of-house fulfillment—select merchandise, pack and ship online orders, and assist with in-store and curbside pickup.

You’ll greet customers, resolve issues with professionalism, and support operations with attention to detail and teamwork.

This role emphasizes hospitality, meeting daily sales goals, and contributing to store success while providing a seamless shopping experience.

Qualifikationen

• Strong customer service and hospitality focus.
• Ability to communicate effectively with customers and colleagues.
• Ability to meet daily sales goals and work in a team.

Aufgaben

• Engage with customers on the floor and assist with curbside pickups.
• Pick/pack and ship online orders and support in-store fulfillment.
• Keep shelves and signs updated; restock merchandise.
• End interactions with a thank-you and loyalty benefits.
• Work to achieve sales goals and drive customer loyalty.
• Collaborate with team to ensure smooth operations.

Kenntnisse

Customer service

Teamwork

Communication

Flexible schedule

Sales goals

Jobbeschreibung

Macy’s is hiring a Fulfillment Colleague in our store. You will blend floor engagement with back-of-house fulfillment—select merchandise, pack and ship online orders, and assist with in-store and curbside pickup.

You’ll greet customers, resolve issues with professionalism, and support operations with attention to detail and teamwork.

This role emphasizes hospitality, meeting daily sales goals, and contributing to store success while providing a seamless shopping experience.