Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Modesto (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. in Modesto, CA is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in, and coordinate scheduling with tax professionals. This in-office role supports daily operations and improves the client experience during tax season.

The position emphasizes strong interpersonal skills, multitasking, and discretion in handling sensitive information, with opportunities for growth into tax prep or leadership within a collaborative team.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and interpersonal skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Detail oriented

Computer skills

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Modesto, CA is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in, and coordinate scheduling with tax professionals. This in-office role supports daily operations and improves the client experience during tax season.

The position emphasizes strong interpersonal skills, multitasking, and discretion in handling sensitive information, with opportunities for growth into tax prep or leadership within a collaborative team.