Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Valley Springs (CA); Presencial; USD 23.000 - 37.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Valley Springs, CA. You will manage client check-ins, schedule appointments, route clients to the right tax professional, and keep the front desk organized and inviting.

This in-person role supports daily operations with tax professionals and offers training and growth potential into tax prep or leadership. Evening and weekend availability during tax season is required.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for clients and team.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including document scanning.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Fast-paced environment

Interpersonal skills

Multitasking

Attention to detail

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Valley Springs, CA. You will manage client check-ins, schedule appointments, route clients to the right tax professional, and keep the front desk organized and inviting.

This in-person role supports daily operations with tax professionals and offers training and growth potential into tax prep or leadership. Evening and weekend availability during tax season is required.