Seasonal Front Desk & Client Care Specialist

H&R Block, Inc.; Stockton (CA); In loco; USD 23.000 - 37.000; Part-time

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Stockton. This in-person role involves greeting clients, managing scheduling, and supporting daily office operations alongside tax professionals.

You will handle check-ins, document intake, and ensure a professional, confidential client experience. Evening and weekend availability during tax season is required, with training and growth opportunities toward tax preparation or

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conoscenze

Client service

Interpersonal skills

Multitasking

Organization

Computer skills

Formazione

High school diploma

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Stockton. This in-person role involves greeting clients, managing scheduling, and supporting daily office operations alongside tax professionals.

You will handle check-ins, document intake, and ensure a professional, confidential client experience. Evening and weekend availability during tax season is required, with training and growth opportunities toward tax preparation or