Seasonal Front Desk Patient Concierge

MyEyeDr.; Valparaiso (IN); On-site; USD 21,000 - 28,000; Part time

Job summary

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator in Indiana (Valparaiso) to provide a personalized front desk experience during check-in/check-out.

No optical experience needed; training and tools will be provided to help you learn the industry and deliver best-in-class patient service. This role reports to the Office General Manager, with some weekend and evening shifts required.

Qualifications

• Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
• Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
• Flexible, nimble and agile mindset with the ability to wear multiple hats
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment
• Team player who is willing to collaborate to provide the best patient experience
• Computer Savvy with excellent oral and written communication skills
• Professional attitude and ability to problem solve and respond to patient service requests

Responsibilities

• Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
• Assist in appointment confirmations and patient outreach in partnership with Doctor availability
• Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
• Collaborate with doctor(s) and team members to provide seamless patient experience

Skills

Front desk experience

Customer facing

Organized

Multitasking

Communication skills

Team player

Problem solving

Job description

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator in Indiana (Valparaiso) to provide a personalized front desk experience during check-in/check-out.

No optical experience needed; training and tools will be provided to help you learn the industry and deliver best-in-class patient service. This role reports to the Office General Manager, with some weekend and evening shifts required.