Seasonal Front Desk: Patient Experience Specialist

MyEyeDr.; Greenwood (IN); On-site; USD 21,000 - 28,000; Part time

Job summary

MyEyeDr. in Greenwood, IN is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to manage the front desk during check-in/out and to provide a personalized patient experience. Training will be provided to learn about our vision care services.

You will handle appointment confirmations, outreach in partnership with Doctor availability, and multitask across phone lines, greet patients, and support office staff. Weekend/evening shifts are required.

Qualifications

• Experience in a front desk, reception, or customer-facing role.
• Organized and able to prioritize tasks under pressure.
• Friendly, patient-centric with strong communication skills.
• Flexible and able to adapt to a fast-paced environment.
• Team player willing to collaborate to enhance patient experience.
• Proficient with basic computer tools and scheduling tasks.

Responsibilities

• Provide patients a personalized check in/out process experience.
• Assist in appointment confirmations and patient outreach with Doctor availability.
• Manage multiple phone lines, greet patients and walk-ins, schedule appointments.
• Collaborate with doctors and staff to ensure a seamless patient experience.

Skills

Front desk experience

Customer service

Multitasking

Phone handling

Written communication

Organizational skills

Team collaboration

Tools

Office software

Job description

MyEyeDr. in Greenwood, IN is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to manage the front desk during check-in/out and to provide a personalized patient experience. Training will be provided to learn about our vision care services.

You will handle appointment confirmations, outreach in partnership with Doctor availability, and multitask across phone lines, greet patients, and support office staff. Weekend/evening shifts are required.