Seasonal Front Desk Coordinator – Vision Care

MyEyeDr.; Portage (IN); On-site; USD 17,000 - 25,000; Part time

Job summary

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator in Portage, IN to support front desk operations during check-in/out. Training will be provided; some weekend and evening shifts are required.

You will handle patient check-ins, appointment confirmations, and general office duties to ensure a smooth, patient-centered experience. Ideal candidates will have front desk or customer-facing experience, be highly organized, and communicate effectively with patients and staff

Qualifications

• Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks.
• Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff.
• Flexible, nimble and agile mindset with the ability to wear multiple hats.
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment.
• Team player who is willing to collaborate to provide the best patient experience.
• Computer Savvy with excellent oral and written communication skills.
• Professional attitude and ability to problem solve and respond to patient service requests.

Responsibilities

• Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience.
• Assist in appointment confirmations and patient outreach in partnership with Doctor availability.
• Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed.
• Collaborate with doctor(s) and team members to provide seamless patient experience.

Skills

Front desk experience

Multitasking

Customer service

Effective communication

Team player

Computer literacy

Organizational skills

Job description

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator in Portage, IN to support front desk operations during check-in/out. Training will be provided; some weekend and evening shifts are required.

You will handle patient check-ins, appointment confirmations, and general office duties to ensure a smooth, patient-centered experience. Ideal candidates will have front desk or customer-facing experience, be highly organized, and communicate effectively with patients and staff