Seasonal Front Desk & Guest Services Pro

Travel + Leisure Co.; Angels Camp (CA); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability insurance

401k with employer match

Wellness program

Employee Assistance Program

Volunteer day (Wish Day)

Résumé du poste

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with registrations, and provide hotel information. The role involves check-in/out, handling transactions, and balancing receipts to ensure accurate guest folios.

Strong English communication and a friendly, detail-oriented attitude are essential for success. The position is based at our California resort/front desk operations, with compensation starting around $20 per hour and benefits for eligible hours.

Qualifications

• Friendly customer service mindset and professional appearance.
• Strong verbal and written English communication.
• Ability to handle cash and process transactions accurately.
• Capable of multitasking in a fast-paced hotel front desk.
• Detail-oriented with good numerical skills.

Responsabilités

• Welcome guests, check them in and out, and issue room keys.
• Provide information about resort, area attractions, and rates.
• Process cash and credit card transactions per procedures.
• Balance cash receipts and verify charges in guest folios.
• Confirm reservations and offer room rate quotes.
• Respond promptly to guest inquiries and concerns.

Connaissances

Warm hospitality

English fluency

Cash handling

Multi-tasking

Attention to detail

Basic computer skills

Description du poste

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with registrations, and provide hotel information. The role involves check-in/out, handling transactions, and balancing receipts to ensure accurate guest folios.

Strong English communication and a friendly, detail-oriented attitude are essential for success. The position is based at our California resort/front desk operations, with compensation starting around $20 per hour and benefits for eligible hours.