Resort Guest Services Associate - Front Desk

Travel + Leisure Co.; Washington; Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Volunteer time off

401k with employer match

Identity theft protection

Wellness program

Employee Assistance Program

Paid time off including 12 vacation/6

Sick leave

Descripción de la vacante

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests and assist with registration, reservations, and inquiries. You will provide accurate room rate quotes, guide guests through the process, and ensure smooth cash handling and checkout.

This role emphasizes hospitality, attention to detail, and strong English communication in a dynamic resort environment. Join a global team delivering memorable vacations and exceptional guest experiences.

Formación

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills in English (reading, writing, and comprehension).
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of cash handling procedures.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Basic computer and office skills.

Responsabilidades

• Greet guests warmly from registration to checkout.
• Provide room rate quotes and information about the resort and area attractions.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts and perform bucket checks.
• Complete all check-out procedures and verify charges/credits in guest folios.
• Reserve and confirm reservations for individuals and/or groups.
• Respond to guest inquiries and concerns quickly and thoroughly.

Conocimientos

Professional appearance

Excellent communication skills

English proficiency

Problem solving

Cash handling & basic math

Multitasking

Attention to detail

Computer literacy

Descripción del empleo

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests and assist with registration, reservations, and inquiries. You will provide accurate room rate quotes, guide guests through the process, and ensure smooth cash handling and checkout.

This role emphasizes hospitality, attention to detail, and strong English communication in a dynamic resort environment. Join a global team delivering memorable vacations and exceptional guest experiences.