Seasonal Front Desk & Guest Services – Mountain Resort

Boreal Ridge Corporation; Snowbird (UT); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Season pass

Employee discounts

401k with company match

Free transportation to work

Job summary

Snowbird is seeking a seasonal Cliff Lodge Front Desk Agent to deliver outstanding guest service, handle check-in/out, reservations and guest inquiries at Snowbird Resort.

Responsibilities include greeting guests, addressing VIP requests, processing payments, and maintaining privacy and accuracy throughout the shift. A positive, proactive attitude and strong communication are essential.

Qualifications

• Good listening, speaking and presentation skills.
• Ability to multitask and stay organized under pressure.
• Positive attitude and strong customer-service focus.

Responsibilities

• Check guests in and out professionally and warmly.
• Explain discounts and upsell opportunities to guests.
• Handle special requests, VIP arrivals and guest questions.
• Book lodging reservations based on occupancy and availability.
• Respond to questions and resolve complaints while protecting guest privacy.

Skills

Listening & communication

Upsell skills

Multitasking

Organizational skills

Positive attitude

Stays calm under pressure

21+ age

Education

High school diploma or equivalent

Job description

Snowbird is seeking a seasonal Cliff Lodge Front Desk Agent to deliver outstanding guest service, handle check-in/out, reservations and guest inquiries at Snowbird Resort.

Responsibilities include greeting guests, addressing VIP requests, processing payments, and maintaining privacy and accuracy throughout the shift. A positive, proactive attitude and strong communication are essential.