Mountain Resort Front Desk Concierge

Snowbird Operations LLC; Snowbird (UT); Vor Ort; USD 17.000 - 25.000; Teilzeit

Benefits dieser Stelle

Season pass

Employee discounts

401k with company match

Discounts with Powdr partners

Free transportation to work

Zusammenfassung

Snowbird is seeking a Seasonal, Part-time Front Desk Agent at Cliff Lodge to deliver exceptional guest service during check-in/check-out and provide information about the resort. You will manage reservations, handle inquiries, and resolve issues with a positive, professional demeanor.

Responsibilities include handling payments, assisting guests with special requests, and promoting on-site amenities. The role requires a willingness to work varied shifts, including weekends and holidays, and

Qualifikationen

• High school diploma or equivalent.
• Hotel/hospitality experience preferred.
• Excellent communication and upsell skills.
• Great multitasking ability.

Aufgaben

• Check guests in and out in a professional and friendly manner.
• Communicate discount and upsell strategies to guests.
• Accommodate special requests and VIP arrivals with hospitality and professionalism.
• Book lodging reservations using knowledge of occupancy levels.
• Respond to guest questions and resolve complaints.
• Verify guest payments and process credit cards.
• Protect guest privacy and provide general resort information.
• Assist guest services (concierge) as needed.

Kenntnisse

Customer service

Upselling

Multitasking

Organizational skills

Communication

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Snowbird is seeking a Seasonal, Part-time Front Desk Agent at Cliff Lodge to deliver exceptional guest service during check-in/check-out and provide information about the resort. You will manage reservations, handle inquiries, and resolve issues with a positive, professional demeanor.

Responsibilities include handling payments, assisting guests with special requests, and promoting on-site amenities. The role requires a willingness to work varied shifts, including weekends and holidays, and