Seasonal Front Desk Guest Experience Specialist

Greenbrier International; Greenbrier (TN); On-site; USD 16,531 - 20,664; Full time

Job summary

A renowned hospitality establishment seeks a Guest Service Agent to enhance guest experience at the Front Desk. Responsibilities include checking guests in and out, managing room keys, and providing excellent customer service. Ideal candidates will have a High School Diploma and experience in hospitality or customer service. Flexibility for shifts, including weekends and holidays, is essential. Join a team dedicated to upholding high hospitality standards and ensuring guest satisfaction.

Qualifications

• Prior hotel and/or customer service experience preferred.
• Ability to work flexible shifts, including weekends and holidays.
• Strong knowledge of hospitality standards and procedures.

Responsibilities

• Maintain a warm, friendly and professional demeanor at all times.
• Check guests in and out according to hotel standards.
• Assist in accommodating guest requests.

Skills

Customer service

Communication skills

Basic computer skills

Education

High School Diploma or G.E.D.

Hospitality or related degree

Tools

Opera (Property Management System)

Knowcross

Job description

A renowned hospitality establishment seeks a Guest Service Agent to enhance guest experience at the Front Desk. Responsibilities include checking guests in and out, managing room keys, and providing excellent customer service. Ideal candidates will have a High School Diploma and experience in hospitality or customer service. Flexibility for shifts, including weekends and holidays, is essential. Join a team dedicated to upholding high hospitality standards and ensuring guest satisfaction.