Seasonal Front Desk & Client Services — Tax Office

H&R Block, Inc.; Crown Point (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Crown Point, Indiana. You will be the welcoming face for clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role offers training and opportunities to grow into tax preparation or office leadership, with evening and weekend shifts required during tax season. Join a collaborative team focused on client service and confidentiality.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and teamwork skills.
• Availability for evenings and weekends during tax season.

Responsibilities

• Greet clients and manage first impression.
• Answer calls, schedule appointments, match with tax professionals.
• Handle client check-in and intake, document organization.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals for smooth operations.
• Protect client confidentiality and handle information securely.

Skills

Client-centric

Interpersonal skills

Multitasking

Organizational skills

Evenings weekends

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Crown Point, Indiana. You will be the welcoming face for clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role offers training and opportunities to grow into tax preparation or office leadership, with evening and weekend shifts required during tax season. Join a collaborative team focused on client service and confidentiality.