Seasonal Client Concierge & Office Host

H&R Block, Inc.; Anderson (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. invites applications for a seasonal Client Service Professional / Receptionist in Indiana. You will greet clients, manage scheduling, and support daily office operations as part of a tax professionals team in person.

The role emphasizes strong interpersonal skills, multitasking, and confidentiality. Evening and weekend availability during tax season is expected, with opportunities to advance into tax preparation or office leadership.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer programs (Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Organization

Customer service

Communication

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. invites applications for a seasonal Client Service Professional / Receptionist in Indiana. You will greet clients, manage scheduling, and support daily office operations as part of a tax professionals team in person.

The role emphasizes strong interpersonal skills, multitasking, and confidentiality. Evening and weekend availability during tax season is expected, with opportunities to advance into tax preparation or office leadership.