Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Whiting (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block in New Jersey is seeking a seasonal Client Service Professional / Receptionist who will greet clients, manage check-ins, schedule appointments, and keep the office running smoothly. This in-person role supports tax professionals and provides a welcoming entry point for clients during a busy season.

You should have strong communication, multitasking ability, and comfort with basic office software. Evening and weekend availability is required, and previous front desk experience in

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer tools (Office, Teams, scheduling).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake of documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Interpersonal skills

Multitasking

Organizational skills

Communication

Computer literacy

Education

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in New Jersey is seeking a seasonal Client Service Professional / Receptionist who will greet clients, manage check-ins, schedule appointments, and keep the office running smoothly. This in-person role supports tax professionals and provides a welcoming entry point for clients during a busy season.

You should have strong communication, multitasking ability, and comfort with basic office software. Evening and weekend availability is required, and previous front desk experience in