Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Edgewater (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support day-to-day office tasks in person at our New Jersey location. You will coordinate with tax professionals and ensure a smooth client experience during tax season.

The role emphasizes strong communication, organization, and teamwork, with opportunities to grow into tax preparation or office leadership as training is provided. Evening and weekend availability is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication abilities for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with appropriate tax professionals.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle confidential client information with discretion and care.

Skills

Interpersonal skills

Multitasking

Detail-oriented

Team collaboration

Communication skills

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support day-to-day office tasks in person at our New Jersey location. You will coordinate with tax professionals and ensure a smooth client experience during tax season.

The role emphasizes strong communication, organization, and teamwork, with opportunities to grow into tax preparation or office leadership as training is provided. Evening and weekend availability is required.