Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.

Town of Smithtown (NY)

Sur place

USD 23 000 - 37 000

Plein temps

Il y a 2 jours
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Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will manage client check-in, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or office leadership, with evenings and weekend shifts during tax season.

Qualifications

  • Experience in fast-paced, client-centric environments.
  • Strong interpersonal and communication skills for team and client interaction.
  • Ability to multitask and manage competing priorities.
  • Organizational skills with attention to detail and follow-through.
  • Comfort with basic computer programs (MS Office, Teams, scheduling systems).
  • Availability to work evenings and weekends during tax season.

Responsabilités

  • Greet clients warmly and create a welcoming, professional first impression.
  • Answer phones, schedule appointments, and match clients with the right tax professional.
  • Manage client check-in and intake, including scanning and organizing documents.
  • Maintain office organization and cleanliness for a smooth client experience.
  • Collaborate with tax professionals and team members for seamless daily operations.
  • Handle sensitive client information with confidentiality and care.

Connaissances

Customer service
Interpersonal communication
Multitasking
Organizational skills
Computer literacy
Evenings and weekends availability

Formation

High school diploma/GED

Outils

Microsoft Office
Teams
Scheduling systems

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will manage client check-in, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or office leadership, with evenings and weekend shifts during tax season.

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