Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Westminster (SC); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will handle scheduling, and ensure client needs are met across in-person, phone, or virtual channels, while keeping the office organized with the team.

This seasonal role supports a fast-paced office environment and offers opportunities to build customer relationships and develop in a tax-season context.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multitasking

Time management

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will handle scheduling, and ensure client needs are met across in-person, phone, or virtual channels, while keeping the office organized with the team.

This seasonal role supports a fast-paced office environment and offers opportunities to build customer relationships and develop in a tax-season context.