Seasonal Client Service Front Desk Concierge

H&R Block, Inc.; Calhoun (GA); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and direct them to the right tax professional.

You will schedule clients and ensure their needs are met in person, by phone, or virtually while maintaining a clean, organized office environment. The role emphasizes friendly client service, multi-tasking, and strong organizational skills in a fast-paced franchise setting.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and direct them to the right tax professional.

You will schedule clients and ensure their needs are met in person, by phone, or virtually while maintaining a clean, organized office environment. The role emphasizes friendly client service, multi-tasking, and strong organizational skills in a fast-paced franchise setting.